9771 Petrol Subsidy Registration Guide: Solutions for Failed SMS Errors

The federal government has announced the nationwide rollout of the Prime Minister’s Special Relief Scheme from midnight on September 16. Registration is available through SMS to 9771, while fuel token redemption will begin at midnight. The scheme covers motorcycles, three-wheelers, loaders, pick-ups, and vehicles up to 800cc, with the federal government bearing the full cost.

24-Hour Payments & Registration Support

Deputy Prime Minister Ishaq Dar directed authorities to settle payments owed to fuel stations within 24 hours through the State Bank of Pakistan (SBP). Provinces have also been instructed to conduct district-level outreach so eligible beneficiaries can access the relief smoothly. Elected representatives and Prime Minister’s Youth Programme volunteers will assist citizens with registration and provide information about the scheme.

Registering for the Prime Minister’s Fuel Relief Program via 9771 often fails due to incorrect message formatting, invalid vehicle dates, or unregistered SIM cards. Each failed attempt costs PKR 3–4, making it essential to send the message in the exact required format.

Common 9771 Registration Failure Errors & Solutions

• Unregistered SIM Card Error
  • System Error: رجسٹریشن ناکام۔ آپ کے زیر استعمال سم فراہم کردہ شناختی کارڈ پر رجسٹرڈ نہیں۔
  • Reason: The SIM card sending the message is not registered under the provided CNIC.
  • Solution: Send the SMS using a mobile number registered under your own CNIC.
• Vehicle Registration Date Eligibility Error
  • System Error: رجسٹریشن ناکام۔ اس سکیم میں 01 جنوری 2011 کے بعد رجسٹرڈ شدہ سواری اہل ہے۔
  • Reason: Vehicles registered before January 1, 2011, are ineligible for the subsidy program.
  • Solution: Use a vehicle registered on or after January 1, 2011.
• Incorrect Command / Syntax Error
  • System Error: آپ کی بھیجی گئی کمانڈ درست نہیں ہے۔
  • Reason: Using commas, extra spaces, or missing structural elements (e.g., typing REG,CNIC,VehicleNo...).
  • Solution: Follow the official space-separated format strictly without commas.
• Invalid Vehicle Number or Provincial Code
  • System Error: رجسٹریشن ناکام۔ براہ کرم سواری کا نمبر اور صوبائی کوڈ چیک کریں۔
  • Reason: Misformatted registration number or an unrecognized provincial code.
  • Solution: Ensure the vehicle number is capitalized and matches government records, paired with a valid single-letter provincial code.
• Invalid Provincial Code Selection
  • System Error: صوبائی کوڈ درست نہیں…
  • Reason: Typing lowercase letters or full region names (e.g., typing Punjab instead of uppercase P).
  • Solution: Use only valid uppercase single-letter codes:

Region	Code
Islamabad	I
Azad Jammu & Kashmir	A
Gilgit-Baltistan	G
Punjab	P
Sindh	S
Khyber Pakhtunkhwa	K
Balochistan	B

Correct SMS Format

To complete your registration, construct your message using the following exact structure:

REG [13-digit CNIC] [Vehicle Registration Number] [Provincial Code] [Registration Date DDMMYYYY]

Example Format:REG 3520212345671 LEZ14A1234 P 30012023

Claiming Your Petrol Subsidy (TOK Command)

Once registered successfully, you will receive a confirmation message containing your monthly quota (e.g., 20 Liters for motorcycles). To receive your 5-liter fuel token at the pump:

1. Send TOK to 9771.
2. You will receive a unique Fuel Token Code valid for a limited period.
3. Present this token code at the participating petrol station to receive the discounted rate.

Conclusion

Eligible citizens are advised to complete their registration carefully through 9771 and follow official instructions for fuel token redemption. The government says the measures are aimed at ensuring smooth and timely delivery of fuel relief across the country.

If you are facing SMS registration errors on 9771 related to SIM ownership, provincial codes, or vehicle eligibility, these frequently asked questions provide direct solutions to resolve each issue. Follow the instructions below to successfully send your registration and claim your fuel subsidy token.